Terms and Conditions

Overview

Welcome to Sai Secrets. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you must not use our website.

Product Availability

All products offered on Sai Secrets are subject to availability. We reserve the right to limit the quantities of any products or discontinue any product at any time without notice. We are not liable if any product is out of stock or discontinued.

Pricing and Payment

Prices for our products are subject to change without notice. We strive to ensure that all pricing information on our website is accurate, but errors may occur. In the event of a pricing error, we will contact you with the correct price and offer you the option to proceed with the order or cancel it. We accept payment through the methods specified on our website. Payment must be received in full before your order is processed.

Delivery

We aim to deliver your products within 7 to 14 days from the date of order. However, delivery times may vary depending on factors beyond our control. We are not responsible for delays in delivery due to unforeseen circumstances.

Refund and Cancellation

Due to the nature of our products, which are prepared against orders and delivered in glass bottles, we do not accept cancellations or offer refunds after an order has been placed. Once your order is confirmed, it cannot be altered or canceled. If you receive a damaged product, please contact us immediately and provide an unboxing video as proof. We will arrange for a replacement or refund if the damage is verified.

User Responsibilities

You are responsible for providing accurate and complete information during the checkout process. Failure to provide correct information may result in delays, non-delivery, or additional charges. You agree to bear the consequences of any inaccuracies in the information you provide.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use our website after any changes, you agree to be bound by the revised terms.